FAQ

Welcome to BMS, your trusted partner for solutions. We’re dedicated to serving you by providing more than just products. Our FAQs are your resource for information and clarity, whether you’re a new or returning customer. Your satisfaction is our priority. Explore our FAQs, and if you need further assistance, contact our support team. Thank you for choosing BMS.

FAQ About Service

You can reach our dedicated customer support team at the following contact details: [mandy@bmspro-cn.com or +7202916925]. We are available at all times to assist you with any questions or issues.
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and more. You can find the full list of accepted payment methods during the checkout process.
Yes, we provide international shipping to many countries and regions. The products displayed on our BMS platform include shipping costs. Our company partners with major logistics companies such as FedEx, UPS, DHL, ensuring the safe and fast delivery of your goods.
Yes, we do offer bulk order options for certain products. For more information on bulk orders and pricing, please contact our sales team at mandy@bmspro-cn.com.

FAQ About After-Sales

After purchasing the relevant reel battery from BMSPro, if you're looking to inquire about the delivery status of the product or if you're unsure about how to install the product upon receiving it, please send an email to: mandy@bmspro-cn.com to obtain information about shipment scheduling or installation instructions.
Firstly, thank you for purchasing BMS products. Once we have shipped your order, we will send you an email with the logistics tracking number and tracking website link for your shipment. This allows you to track the status of your shipment in real-time. Additionally, we will also note the logistics tracking number and website link on the product page where you made your purchase, making it convenient for you to check the shipment status after logging in.
Shipping time and costs vary depending on the shipping method, location, and the type of product. For battery products, due to their sensitive nature, the shipping time is relatively longer compared to regular items. We appreciate your understanding.
As long as the order has not been shipped, you can contact customer service at mandy@bmspro-cn.com to cancel your order. Please note that once the shipment has been sent, we regret that it cannot be canceled.
You can change the shipping address, but you need to contact our customer service team for the modification before the order is shipped. Please email mandy@bmspro-cn.com.
The warranty period for our products varies depending on the product type. You can find detailed information about the warranty on the product page or in the product documentation. For more information, please visit https://bmspro-cn.com/warranty-return-policy/.
Our return and exchange policy allows you to return or exchange products within 7 days of receiving your order. For more details, please visit our page at https://bmspro-cn.com/warranty-return-policy/.

Frequently Asked Questions About Electric Reel Batteries

The key advantage of using electric fishing reels, especially for recreational anglers, lies in its significant enhancement of deep-sea fishing experiences. Specifically, when engaged in deep drop fishing, the process of reeling in the line can prove to be both time-consuming and physically taxing. However, the introduction of electric reels into the equation changes this dynamic entirely. By entrusting the electric reel with the bulk of the reeling work, anglers can enjoy the luxury of conserving their energy for the climactic moment of reeling in a substantial catch. This technological innovation thus streamlines the fishing process, making it notably more convenient and enjoyable for anglers seeking an efficient and productive fishing venture.
When it comes to selecting an electric fishing reel, there are a few crucial factors to consider. One of the most significant elements is the gear ratio. This ratio directly impacts the retrieval rate of the reel. In simpler terms, a higher gear ratio translates to a faster retrieval rate. As a result, it's essential to opt for an electric reel with a gear ratio that aligns with your specific fishing style and the type of fish you're targeting.
When it comes to the choice of batteries for professional anglers, lithium batteries stand out as the first choice, and it has a series of advantages that can perfectly meet the needs of professional anglers. Especially the lithium battery produced by fishing-battery has obvious advantages due to its superior characteristics. These batteries deliver a higher charge than traditional lead-acid batteries while being significantly lighter, typically about half the weight of comparable batteries. This significant weight reduction not only enhances the overall performance of the fishing equipment, but also adds to the agility of the on-water fishing experience. Another key aspect to consider is the charge time of the battery, a factor that plays a major role in its usability and effectiveness.
1. Battery Type: Different battery chemistries have varying lifespans. Lithium-ion batteries, known for their high energy density and cycle life, tend to last longer compared to traditional lead-acid batteries. 2. Depth of Discharge: How deeply the battery is discharged during each use can impact its lifespan. Shallower discharges tend to prolong battery life. Lithium-ion batteries can handle deeper discharges without as much impact on their longevity compared to lead-acid batteries. 3. Charge and Discharge Cycles: Batteries have a finite number of charge and discharge cycles before their capacity diminishes. Lithium-ion batteries usually offer a higher number of cycles compared to lead-acid batteries. 4. Maintenance: Proper maintenance practices, such as avoiding overcharging and undercharging, can extend battery life. Regularly checking and balancing the cells in a lithium-ion battery can also help maximize its lifespan. 5. Environmental Conditions: Temperature extremes can affect battery performance and lifespan. Both extreme heat and cold can reduce battery efficiency and overall longevity. 6. Brand and Quality: The quality of the battery and the reputation of the manufacturer can influence how long the battery lasts. Higher-quality batteries tend to have better materials and design, leading to longer lifespans. In general, quality lithium-ion batteries used in electric boats might last anywhere from 5 to 10 years or more with proper care. Lead-acid batteries, which are less common in modern electric boats due to their limitations, might last around 2 to 5 years.
The primary advantage of using electric fishing reels is that they significantly enhance the deep-sea fishing experience, especially for recreational anglers. Specifically, when deep-sea fishing, the process of reeling in the line can be both time-consuming and physically demanding. However, the introduction of electric reels completely changes this dynamic. By entrusting most of the reeling work to electric fishing reels, anglers can enjoy the luxury of conserving their energy, saving it for the exhilarating moments when reeling in a substantial catch. As a result, this technological innovation simplifies the fishing process, making it more convenient and enjoyable for anglers seeking an efficient and productive fishing endeavor.